LEGAL
Privacy Policy
Effective Date: August 17, 2026
This Privacy Policy explains how Fiver Star Cleaning Service collects, uses, and protects information submitted through this website.
Information We Collect
When you submit a quote request or otherwise contact us through this website, we may collect the information you provide, including:
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Your name
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Business or organization name
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Email address
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Phone number, if provided
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Facility location
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Services you are interested in
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Information included in your message
Our website is hosted on Wix. Wix may automatically collect certain technical information when you visit the site, such as your IP address, browser type, device information, referring page, pages visited, and approximate location derived from your IP address. Wix may also use cookies and similar technologies to operate, secure, and monitor the performance of the website.
How We Use Information
We may use the information collected through this website to:
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Respond to quote requests and other inquiries
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Contact you about your facility and cleaning needs
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Prepare or discuss service estimates
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Maintain records of customer and prospective-customer communications
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Operate, protect, and improve the website
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Prevent misuse, fraud, or security threats
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Comply with applicable legal obligations
We do not use information submitted through the contact form to send unrelated marketing messages unless you have separately agreed to receive them.
How Information Is Shared
Contact-form submissions are stored in the Wix dashboard and may be sent by email to Five Star Cleaning Service so that we can respond to your request.
We may share information with service providers that help us host, operate, secure, or maintain the website. This includes Wix, which provides the website platform and form-processing services.
We may also disclose information when reasonably necessary to:
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Comply with applicable law, regulation, legal process, or governmental request
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Protect the rights, safety, or property of Five Star Cleaning Service, our clients, or others
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Investigate fraud, misuse, or security concerns
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Complete a business transfer, merger, acquisition, or sale of assets
Five Star Cleaning Service does not sell or rent personal information submitted through this website.
Cookies and Website Technologies
This website uses cookies and similar technologies provided by Wix that are necessary for website security, stability, functionality, and performance.
We do not currently use third-party advertising pixels or behavioral advertising tools. If we add analytics, advertising, or other technologies that materially change how visitor information is collected or used, we will update this Privacy Policy and provide any notices or consent options required by applicable law.
You can control or delete cookies through your browser settings. Disabling essential cookies may cause portions of the website to function incorrectly.
Additional information about Wix’s privacy practices is available in the Wix Privacy Policy.
Data Retention
We retain contact-form submissions and related communications for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, resolve disputes, and comply with legal obligations.
When information is no longer reasonably needed, we may delete or anonymize it.
Data Security
We use reasonable administrative and technical measures to protect the information we receive. However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
Please do not submit sensitive personal, financial, medical, or confidential information through the quote-request form.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information you submitted through this website. We may need to verify your identity before completing a request, and some information may be retained when required by law or for legitimate business recordkeeping.
To submit a privacy request, email info@fscsny.com.
Children’s Privacy
This website is intended for businesses and adults seeking commercial cleaning services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through this website, contact us so that we can review and delete the information where appropriate.
Changes to This Policy
We may update this Privacy Policy to reflect changes to the website, our practices, or applicable requirements. When we make changes, we will revise the effective date shown at the top of this page.
Contact Us
For questions about this Privacy Policy or how information submitted through the website is handled, contact:
Five Star Cleaning Service
Email: info@fscsny.com